Training & Education

Public Trainings

We offer the following trainings to the general public:

Understanding SC Healthy Connections Medicaid
Medicaid is a national health insurance program, but varies state to state. Learn the difference between Medicare and Medicaid and eligibility requirements of the South Carolina Healthy Connections Medicaid program. Also, learn about the services offered to South Carolina Healthy Connections Medicaid beneficiaries. This training will also offer an overview of the Affordable Care Act, Healthy Connections Checkup and Healthy Connections Prime.

Healthy Connections Prime Workshop
SC Healthy Connections Prime is a new healthcare option for seniors in South Carolina. If you (or someone you care for) are 65 or older, receiving Medicare and eligible for SC Healthy Connections Medicaid, find out how SC Healthy Connections Prime can help.

Youth Mental Health First Aid
Youth Mental Health First Aid is designed to teach parents, family members, caregivers, teachers, school staff, peers, neighbors, health and human services workers and other caring citizens how to help an adolescent (age 12-18) who is experiencing a mental health or addiction challenge, or is in crisis. This course is designed primarily for adults who regularly interact with young people, introducing common mental health challenges for youth. Participants will learn a 5-step action plan for how to help young people in both crisis and non-crisis situations. Topics covered include anxiety, depression, substance use, disorders in which psychosis may occur, disruptive behavior disorders (including ADHD) and eating disorders. After completion of the entire course, participants will be certified as a Mental Health First Aider.

Adult Mental Health First Aid
Adult Mental Health First Aid is an 8-hour course that helps the public identity, understand and respond to signs of mental illnesses and substance use disorders. Just as Cardiopulmonary Resuscitation (CPR) training helps a layperson without medical training assist an individual following a heart attack, Mental Health First Aid Training helps a layperson assist someone experiencing a mental health crisis. Participants will go through a 5-step action plan encompassing the skills, resources and knowledge to help an individual in crisis connect with an appropriate professional, peer, social and self-help care. After completion of the entire course, participants will be certified as a Mental Health First Aider. SC Thrive can also provide MHFA trainings focused on Public Safety, Military Members and Veterans and Older Adults.

CharityTracker Plus Training
Participants will learn how to use the innovative case management system, CharityTracker Plus, for your network. This web-based application is used for shared case management, to gather and report statistical data for resource development, strategic planning, measuring outcomes, requests and referrals, an index of services, attach documents, reducing duplication and disaster relief.

Interactive Poverty Simulations
Nearly 1 in 5 families in South Carolina live below the poverty level and in rural areas those number may be as high as 1 in 3 families. Low-income families have to make life-changing decisions with little resources; decisions that may have a negative impact on their physical and mental health. Through a web-based poverty simulation, participants will experience real-life scenarios of the day-to-day struggles of living in poverty and learn how it impacts our communities. This is an invaluable experience that will undoubtedly offer a realistic perspective of the daily challenges of individuals and families dealing with the challenges of poverty.

SC Thrive Annual Training
Leaders from nonprofits, healthcare organization, schools, churches, universities and other agencies attend SC Thrive's Annual Training to sharpen their skills and learn about the latest tools and opportunities for serving their Clients. Click here to learn more about SC Thrive's Annual Training

SC Thrive Partner Site Trainings

The following trainings are only available to SC Thrive Partner Sites:

SC Thrive Benefits Counselor Training
SC Thrive works to lead South Carolinians to stability by providing innovative and efficient access to quality of life resources. SC Thrive's Application Completion Tool, The Benefit Bank, gives people more access to resources that improve the financial, health and household stability of South Carolina families. This training certifies individuals to use The Benefit Bank to assist their Clients in applying for state and federal benefits. Learn about benefits such as South Carolina Healthy Connections Medicaid, SNAP, Family Independence, Affordable Care Act and more.

SC Thrive Tax Counselor Training
SC Thrive offers free tax preparation to individuals with an adjusted gross income of $65,000 ($95,000 if married filing jointly). Counselors will learn how to navigate The Benefit Bank to complete and submit tax returns. Counselors will also learn how to help Clients use their tax refunds for household financial stability.

SC Thrive Military & Veterans Benefits Counselor Training
SC Thrive Military and Veterans Benefits Counselor Training offers SC military members, Veterans and their families assistance in completing forms to obtain benefits for college, other post-secondary education, home loans and home adaptations. Counselors will learn more about the military population in South Carolina and how to help military members, Veterans and their families access benefits they earn because of their military service.

SC Thrive SSI/SSDI Specialist Training
This training certifies individuals to use The Benefit Bank to assist Clients in applying for Social Security Disability benefits under Supplemental Security Income (SSI) and Social Security Disability Insurance (SSDI) programs.

SC Thrive Pro Counselor & Document Management Training
SC Thrive Pro and Document Management enables Counselors to use The Benefit Bank to case manage Clients. SC Thrive Pro allows Counselors to take applications without creating logins and passwords for Clients, access Client accounts at a later time and record case notes. SC Thrive Document Repository allows clients to store important documents for filing benefit applications within the web portal. Documents are stored with SC Thrive can be electronically submitted to South Carolina Department of Health and Human Services and are accessible at a later date. This is an online training, housed on TalentLMS.

Security Awareness Training
Security Awareness Training offers education on basic computer security. While current technology increases convenience and accessibility when assisting Clients, it also has the potential to allow Client information to be compromised. This training reviews ways to protect organizational and Client data from being compromised while using technology. This is an online training housed on TalentLMS.

SC Thrive Online Tax Training Interested in becoming an SC Thrive Tax Counselor, but don't have time to attend a Tax Training? We have released out first Online Tax Counselor Training! If you are interested in taking this course, visit and click "Get this course" to begin your registration. An SC Thrive representative will confirm that you are a trained Benefits Counselor and send you access to the training.

SC Thrive Benefits Refresher Training If you are an existing Benefits or Military and Veterans Counselor and want to brush up on your skills, SC Thrive has created a Benefits Refresher Training just for you! The Benefit Bank of South Carolina, SC Thrive's online application completion tool, gives people more access to resources that improve the financial, health and household stability of South Carolinian families. This training certifies individuals to use The Benefit Bank of South Carolina to assist their Clients in applying for state and federal work supports. Learn about resources such as Healthy Connections Medicaid, SNAP, TANF, the Affordable Care Act and more in this abbreviated training.