COVID-19 Rental Assistance Program

COVID-19 Rental Assistance Program

SC Thrive is proud to facilitate the COVID-19 Rental Assistance Program — a program designed to provide emergency rental assistance to South Carolinians facing financial hardships as a result of the Coronavirus crisis — in cooperation with SC Housing.

In an effort to help lessen the outbreak’s economic impacts on state residents, the program will provide emergency assistance to renters affected by shutdowns, closures, layoffs, reduced work hours, or unpaid leave due to the COVID-19 health crisis. Eligible households will receive assistance of up to $1,500 for rent in a one-time, lump-sum payment made directly to property owners or management companies.  


Applicants must meet a number of requirements to qualify for the program, including:

  • Applicants must be South Carolina residents with proof of ID.
  • The address on your ID must match the address on your lease.
  • Applicants’ household income at the time of application must be at or below 80% of the Area Median Income (AMI) for the county in which they reside. Income eligibility by county can be found here.
  • Applicants’ employment/income must have been impacted by the COVID-19 pandemic, beginning March 10, 2020, or later.
  • Applicants must be PAST DUE one month on rent.
  • The rent assistance payment must bring the rental balance current. 
  • The applicant CANNOT currently receive any subsidized rental assistance.
  • The applicant CANNOT be a current recipient of the Federal Pandemic Unemployment Compensation ($600 additional weekly benefit).

To see an updated list of eligibility requirements and a checklist of documents required for application, CLICK HERE

Still have questions? Find videos that explain the process of registering for a Thrive Hub account and how to use Thrive Hub to apply for the program and answers to common questions below.


How To Register

Application Process


FREQUENTLY ASKED QUESTIONS

1. How can I become eligible for the COVID-19 Rental Assistance Program?

Answer: To be eligible for program assistance: 

  • Applicants must be South Carolina residents. 
  • Applicants’ household income at the time of application must be at or below 80% of the Area Median Income (AMI) for the county in which they reside. Income eligibility per county can be found HERE.
  • Applicants’ employment/income must have been impacted by the COVID-19 pandemic, beginning March 10, 2020, or later. 
  • Applicants must be PAST DUE on their rent.
  • The rent assistance payment must bring the rental balance current.  
  • The applicant CANNOT currently receive any subsidized rental assistance. 
  • The applicant CANNOT be approved for or a recipient of the Federal Pandemic Unemployment Compensation ($600 additional weekly benefit).

2. What documents do I need to submit?

Answer: Applicants must provide: 

  • A South Carolina resident photo identification (driver’s license or a state ID) 
  • An active rental/lease agreement  
  • A landlord affidavit (Download form HERE
  • Proof of a decrease in income due to the pandemic, with documentation of a three-month income decrease requested. Documentation can include:  
  • Bank statements 
  • Pay stubs from all jobs for February, March, April, May and June
  • TANF statements 
  • Social Security statement or proof of last deposit 
  • Pension statement 
  • Proof of alimony 
  • Proof of child support 
  • Unemployment check stubs or proof of unemployment deposit 
  • Workers’ compensation check stubs 
  • Veterans Benefits Statements

3. What if the address on my lease does not match the one on my driver’s license or ID?

Answer: In order to have a completed application for rental assistance, the address listed on your South Carolina state-issued ID must match the address on your current lease. If it does not match, contact us at covid19rentalassistance@scthrive.org.

4. If my lease is expired, am I still eligible for this program?

Answer: Possibly. As long as your lease includes a clause that states you are eligible to rent month to month, you are eligible for this program.

5. Will payments be made directly to the renter or the landlord?

Answer: Payments will be made directly to the landlord.

6. When can I expect those funds to be released? 

Answer:  Payments are released within 30 days of an approved application.

7. How are applications processed?

Answer: Applications are processed on a first-come, first-served basis and are processed once all required forms are submitted to SC Thrive.

8. If I am facing eviction due to lack of payment, will this stop the eviction?

Answer: Yes. Each application requires a signed Landlord Affidavit indicating that, upon receipt of funds from the COVID-19 Rental Assistance Program, the account will be considered current. 

9. What if I owe more than $1,500?

Answer: The rent assistance payment must bring the rental balance current. To participate in this program, you must pay the additional amount owed or find additional community-based rental assistance to receive payment for the COVID-19 Rental Assistance Program.

10. ¿Qué pasa si hablo español?

Respuesta: Si habla español, puede descargar ESTA APLICACIÓN y enviar su solicitud completa con todos los documentos requeridos por fax al 833-520-4785.

11. What if I don’t have a bank account? How can I submit proof for a decrease in income?

Answer: If you don’t have a bank account or access to your pay stubs, you can complete and submit a Statement of Income. This is available for self-employed applicants HERE or for applicants with employers HERE.

11. ¿Qué pasa si no tengo una cuenta bancaria? ¿Cómo puedo presentar evidencia de una disminución de ingresos?

Respuesta: Si usted no tiene una cuenta bancaria o acceso a sus talones de pago, puede completar y presentar una Declaración de Ingresos. Este documento está disponible para trajabadores independientes AQUÍ o para solicitantes con empleadores AQUÍ.

12. What if my landlord lives out of state? How can I get the documents to you?

Answer: Out-of-state landlords can download the Landlord Affidavit form here. After the form is complete, they can send to you to attach to your application before you submit it or follow the instructions on the form.

13. How much assistance is available for each recipient?

Answer: Eligible households will receive assistance of up to $1,500 for rent in a one-time, lump-sum payment made directly to property owners or management companies.

14. Where does the money for this program come from?

Answer: The SC State Housing Finance & Development Authority (SC Housing) has partnered with SC Thrive to offer these funds to individuals and families in South Carolina. 

15. Must I have lost my job to qualify for the program?

Answer: No. Applicants who are working or not working may be eligible for the program as long as employment/income has been impacted by the COVID-19 pandemic, beginning March 10, 2020, or later AND all other eligibility requirements are met.

16. Are there income requirements?

Answer:  Applicants’ household income at the time of application must be at or below 80% of the Area Median Income (AMI) for the county in which they reside. Income eligibility per county can be found HERE.

17. How do I apply for the COVID-19 Rental Assistance Program?

Answer: You can apply for this program using Thrive Hub HERE.

18. When can I apply for the assistance?

Answer: Applicants can apply beginning on May 20, 2020. All applications must include all of the required documents before they are determined complete. Applications may also be submitted at any time after May 20, 2020, and submissions will be accepted until funds are exhausted.

19. What if I don’t have a computer?

Answer:  Applications can be submitted through Thrive Hub, which is an online tool. If you don’t have access to a computer or to the internet, you can apply by downloading THIS APPLICATION and sending your completed application and supporting documents via fax to 833-520-4785.

Also, other community agencies such as churches, libraries and others may be willing to allow applicants to fax documents from their place of business. Please contact the place of business before going to use their services.

20. Is there a certain browser that works best?

Answer: Thrive Hub, where the application must be submitted, works best on Google Chrome.

21. Do I need a Thrive Hub account to apply?

Answer: No. You can create an account in Thrive Hub HERE to apply.

22. Is there a deadline for my application?

Answer: There is no set deadline for application submission. However, the applications will be processed on a first-come, first-served basis, and funding will be distributed to approved applicants until the program’s total available funding runs out.

23. Can I get help with my mortgage, or is the assistance strictly for renters?

Answer: The program is for rental assistance only — no mortgage assistance will be provided through this program. For mortgage assistance, please visit: www.schousing.com.

24. If I receive other forms of assistance, am I eligible for this program?

Answer:  As long as you are not approved for or a recipient of the Federal Pandemic Unemployment Compensation ($600 additional weekly benefit) or subsidized rental assistance, you are still potentially eligible for this program. Benefits like SNAP and Medicaid won’t make you ineligible for this program.

25. Can both my spouse and I apply?

Answer: No. Only one application per lease is allowed. 

26. Is it a one-time payment, or can I get help more than once?

Answer:  Eligible households will receive assistance of up to $1,500 for rent in a one-time, lump-sum payment made directly to landlords, property owners or management companies.

27. If I receive rental assistance, will I have to pay taxes on the money?

Answer: No. Renters will not be required to pay taxes on the rental assistance. However, payments to the landlord are considered income.


FOR LANDLORDS AND PROPERTY OWNERS: As the landlord, you are acknowledging that your tenant is applying for rental assistance through the COVID-19 Rental Assistance Program. The program is administered through SC Thrive in partnership with South Carolina State Housing Finance and Development Authority. You are authorizing SC Thrive to share the basic identifying and non-confidential service information with South Carolina Housing Finance and Development Authority. You are acknowledging that the funds provided are to go only toward rent payments for your tenant and any monies provided to you through this program beyond what is owed must be used towards future rent payments for your tenant.


For additional questions, please email: covid19rentalassistance@scthrive.org.